Riverside handpan retreat
Frequently asked questions
Q:
What is your COVID-19 policy? Will I be required to be vaccinated? How you will ensure everyone stays safe?
A:
The health and safety of our attendees is our #1 priority for Riverside Handpan Retreat. To ensure everyone at the event is safe and healthy we will be requiring either proof of COVID-19 vaccination OR a negative COVID-19 test result within 48 hours of the event.
If you cannot procure a COVID-19 test prior to arriving we will be offering medical grade on site COVID-19 rapid testing administered by a registered nurse.
At the event we will provide, hand sanitizer stations, facial masks (if desired, but not required), and we will disinfect high touch surfaces regularly.
Q:
I’m not able to attend for the whole weekend, are day passes available?
A:
We now have day passes available on our Registration page! Day Passes are for one day each, and include all the day's activities including food (breakfast, snacks, dinner), workshops, that day's concert, access to the main gathering cabin, opportunity to purchase handpans and other items directly from attending builders and other attendees, and access to play shared instruments. Day passes do not include a tee shirt or raffle entry. If you are not able to join us for a whole day, we will have a public concert on Saturday night! Please see our Sounds of Steel page for Saturday concert details.
Q:
Will facial masks or social distancing be required at Riverside Handpan Retreat?
A:
No. While we will make every effort to maintain the health and safety of all Riverside attendees we will not be enforcing mask wearing or social distancing.
Q:
I'm just a beginner can I still come?
A:
Absolutely! This retreat is meant for anyone interested in the handpan, from beginners to seasoned veterans. There will be something to learn for everyone and we're confident you'll walk away with new ideas, challenges, and inspiration.
Q:
I can't bring my handpan, will one be provided for me?
A:
While we ideally want each attendee to bring a handpan or two, if you can not bring your handpan we will make sure you have a handpan to play.
Q:
My child/significant other doesn't play the handpan but would like to come to join me, can they come to the event?
A:
Space at Riverside is limited so at this time we are only allowing tickets to be purchased for handpan players that want to actively participate at the event. However, if we have unsold tickets as the event date approaches this policy may change. Contact us at planethandpan@gmail.com to inquire.
Q:
Will food be provided?
A:
Yes! Three meals a day will be provided beginning with dinner Thursday, September 23rd and ending with breakfast on Monday, September 27th.
Q:
I am vegetarian / vegan / gluten free, will there be food for me?
A:
Yes! We have a very talented private chef (Chef Bri!) who is happy to accommodate any special dietary needs. Make sure to specify any dietary needs in your online registration.
Q:
I’m not able to attend for the whole weekend, are day passes or reduced price tickets available?
A:
No day passes or reduced-price tickets will be available.
Q:
Will I be able to bring my pet?
A:
Pets of any kind are not allowed at Rivertree lodge. ADA protected service animals (not emotional support animals) are the only exception.
If you have an ADA service animal and you would like to attend the event please contact us for assistance.
Q:
What airport should I fly in to?
A:
Denver International Airport (DEN) is the best choice and is about a 100-minute drive to the venue.
Q:
Is transportation from the airport provided?
A:
No transportation will be provided, however, we will be organizing carpools among Riverside attendees.
Q:
Do I need to book my own lodging?
A:
No! We have reserved our own private lodge space for the weekend so there is no need to book independent lodging.
Q:
Are there private rooms available?
A:
No. Every ticket is good for one bunk-style bed in the Rivertree bunk rooms. If you are attending with a significant other and would like to share a bed there are queen size bunks available, just mention you would like to share a bed let us know in your registration. (Two tickets still required)
Q:
What elevation is Riverside at? Will I have problems breathing?
A:
Rivertree lodge is at about 9,097 feet above sea level. The air is thin up here, but most people have no problems walking around and going about their normal routines. However, some people do have trouble and may develop varying degrees of altitude sickness (see https://www.webmd.com/a-to-z-guides/altitude-sickness#1 for info).
Q:
Is there a camping option?
A:
No.
Q:
Can I smoke at Riverside?
A:
Smoking or vaping of any kind is not permitted inside Rivertree lodge. You may smoke outdoors so long as you are more than 20 feet from any building entrance and not on the lodge deck space.
Q:
Can I smoke marijuana at the event?
A:
Though legal in Colorado, private property owners may create their own policies. Rivertree lodge does not allow Marijuana on its property. The lodge is a somewhat remote location and if you choose to use marijuana off the property we will not stop you and only ask that you are discreet and respectful to the other Riverside attendees.
Q:
May I drink alcohol at Riverside?
A:
Alcohol is allowed at Rivertree lodge, however, we ask that if you choose to choose to drink you do so smartly, respectfully, and in a way that will not disturb your fellow attendees.
Q:
What is your refund policy?
A:
Ticket Refunds will be handled as follows:
Before July 25th - (Full Refund)
Before August 24th - (1/2 Refund)
After August 24th - (No Refund)
Still have questions? Email us at: